How long will you store my images?

Your digital scans will be available via a personal download link for 30 days.  We remind all our customers of this via email. If you have ordered FULL QUALITY, your scans will be available for 3 months. For details check our AGB.

Will I get my negatives back after scanning?

That is up to you!  As soon as we receive your exposed films, we will inform you via email. This email will contain a link to our webshop and provide you with a customized code to give you the option to book the return of your negatives. Booking the negative return will cost 4,90 EUR […]

How will I receive my digital pictures?

Your images will be processed and scanned for you with love. 🙂 Within max. 14 days you will receive from us a link via email to your personal web gallery, where you can view and download your 4K JPGs (HIGH QUALITY). If you want to upgrade to FULL QUALITY scans, you will find a link […]

Why lossless JP2?

It is the only format out there at the moment that supports high color depth (16 bit) and pristine lossless quality. Would TIFF be an alternative? Well – we did some testings. A pack of four APOLLON.14K scanned films would result in 150 GB TIFF downloads. 😉

How do I open JP2 files?

Lossless JP2 files can be opened with programs like Adobe Photoshop, Preview on a Mac or free programs like IrfanView or XnConvert. You prefer Adobe Lightroom? Download our APOLLON TO LIGHTROOM converter for Mac here or XnConvert for PC here.