Packages from non-EU countries get checked by the customs. For this reason we enclose a Proforma Invoice, which needs to be attached to your package and an information sheet, which explains how to fill the required form on the Proforma Invoice. When sending back your SILBERSALZ35 film for developing, please fill in the Proforma Invoice and place it on the outside of your package. This way the package is cleared to pass the customs and you will have no difficulties sending back your pack of SILBERSALZ35.

Please note: We don’t take responsibility for packages which don’t get past customs. Please read the information sheet carefully, which is enclosed with your pack of SILBERSALZ35 and follow the instructions. If you have any questions or concerns, please drop us a mail at